From 9fd2d20255c82fda9194e9c8fda1f7f8c1b3bee0 Mon Sep 17 00:00:00 2001 From: Fabian Schindler Date: Fri, 19 Jun 2026 14:19:33 +0200 Subject: [PATCH 1/3] docs(dynamic-sampling): Clarify custom sample rates availability for AM3 Add prominent warnings that the configuration of custom sample rates is only available on plans enrolled before June 2025. Customers on newer plans (AM3) do not have access to these settings, and the docs were causing confusion leading to support tickets. - Add warning alert at the top of the page about plan availability - Replace the two-flavor list with a single description of automatic Sampling Priorities (available on all paid plans) - Update the Custom Sample Rates section alert to explain when the settings are not visible - Simplify the Sampling Priorities availability note Co-Authored-By: Claude --- docs/organization/dynamic-sampling/index.mdx | 16 ++++++++-------- 1 file changed, 8 insertions(+), 8 deletions(-) diff --git a/docs/organization/dynamic-sampling/index.mdx b/docs/organization/dynamic-sampling/index.mdx index 445d6d0f466b1..497f9dc35b23e 100644 --- a/docs/organization/dynamic-sampling/index.mdx +++ b/docs/organization/dynamic-sampling/index.mdx @@ -30,11 +30,11 @@ Dynamic Sampling employs advanced sampling techniques to retain a representative Dynamic sampling only applies to spans and transactions, not errors. -There are two available flavors of dynamic sampling, depending on the plan type of your organization: -- **Dynamic Sampling with Sampling Priorities** - available on selected Team, Business & Enterprise plans\ - By analyzing incoming traffic patterns, Dynamic Sampling is able to automatically tailor its sample rate to both the actual traffic volume and the content of accepted transactions. For more details, check out the [Dynamic Sampling Priorities](#dynamic-sampling-priorities) section. -- **Dynamic Sampling with Sampling Priorities & Custom Sample Rates** - available on selected Enterprise plans\ - Configure and adjust sample rates for stored spans right from the UI without needing to modify your SDK. This makes it possible for you to make instant updates without waiting for code freezes, app store approvals, or redeployments. In addition, by analyzing incoming traffic patterns, Dynamic Sampling is able to prioritize data based on the content of accepted spans. For more details, check out the [Configuration of Custom Sample Rates](#configuration-of-custom-sample-rates) section. + +The configuration of custom sample rates described below is only available on plans that enrolled before June 2025. If your organization enrolled after this date, Dynamic Sampling with Sampling Priorities is applied automatically and no manual configuration is required. + + +Dynamic Sampling with Sampling Priorities is applied automatically on all paid plans. By analyzing incoming traffic patterns, Dynamic Sampling is able to automatically tailor its sample rate to both the actual traffic volume and the content of accepted transactions. For more details, check out the [Dynamic Sampling Priorities](#dynamic-sampling-priorities) section. ## Prerequisites @@ -56,8 +56,8 @@ There are two available flavors of dynamic sampling, depending on the plan type - Go: 0.16.0 or later ## Configuration of Custom Sample Rates - -Configuration of custom sample rates has been available on selected Enterprise plans since June 2024. + +Configuration of custom sample rates is only available on plans that enrolled before June 2025. If you don't see these settings in your organization, your plan does not include this feature. In this section, you'll learn how to use Dynamic Sampling in your organization. Dynamic Sampling offers two modes based on the desired sampling control: @@ -146,7 +146,7 @@ You can use both Dynamic and SDK Sampling together to further optimize your even ## Dynamic Sampling Priorities - Dynamic Sampling including Sampling Priorities has been available on selected paid plans since November 2022. + Dynamic Sampling with Sampling Priorities is available on all paid plans. Below is a list of the strategies Dynamic Sampling employs to prioritize and deprioritize data. They are enabled by default, but can be updated on a per-project basis to better fit your organization's needs. To customize this behavior, go to Project Settings > Performance. From 0c512f7b74ed5daba4ebbd7b6b1cbb2882c22eec Mon Sep 17 00:00:00 2001 From: Fabian Schindler Date: Fri, 19 Jun 2026 17:19:59 +0200 Subject: [PATCH 2/3] fix(dynamic-sampling): Restore original plan availability language MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Revert "all paid plans" back to "selected Team, Business, and Enterprise plans" to match the original qualifying language. The original docs used "selected" deliberately — not all plans may have Sampling Priorities enabled. Co-Authored-By: Claude --- docs/organization/dynamic-sampling/index.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/docs/organization/dynamic-sampling/index.mdx b/docs/organization/dynamic-sampling/index.mdx index 497f9dc35b23e..eae35a9cd69ef 100644 --- a/docs/organization/dynamic-sampling/index.mdx +++ b/docs/organization/dynamic-sampling/index.mdx @@ -34,7 +34,7 @@ Dynamic sampling only applies to spans and transactions, not errors. The configuration of custom sample rates described below is only available on plans that enrolled before June 2025. If your organization enrolled after this date, Dynamic Sampling with Sampling Priorities is applied automatically and no manual configuration is required. -Dynamic Sampling with Sampling Priorities is applied automatically on all paid plans. By analyzing incoming traffic patterns, Dynamic Sampling is able to automatically tailor its sample rate to both the actual traffic volume and the content of accepted transactions. For more details, check out the [Dynamic Sampling Priorities](#dynamic-sampling-priorities) section. +Dynamic Sampling with Sampling Priorities is available on selected Team, Business, and Enterprise plans. By analyzing incoming traffic patterns, Dynamic Sampling is able to automatically tailor its sample rate to both the actual traffic volume and the content of accepted transactions. For more details, check out the [Dynamic Sampling Priorities](#dynamic-sampling-priorities) section. ## Prerequisites @@ -146,7 +146,7 @@ You can use both Dynamic and SDK Sampling together to further optimize your even ## Dynamic Sampling Priorities - Dynamic Sampling with Sampling Priorities is available on all paid plans. + Dynamic Sampling with Sampling Priorities is available on selected Team, Business, and Enterprise plans. Below is a list of the strategies Dynamic Sampling employs to prioritize and deprioritize data. They are enabled by default, but can be updated on a per-project basis to better fit your organization's needs. To customize this behavior, go to Project Settings > Performance. From 1a91a3b9bef9f05d0e1dc0afa861699a3bc55f88 Mon Sep 17 00:00:00 2001 From: Fabian Schindler Date: Fri, 19 Jun 2026 17:50:39 +0200 Subject: [PATCH 3/3] fix(dynamic-sampling): Link directly to custom sample rates section Replace vague "described below" with a direct anchor link to the Configuration of Custom Sample Rates section. The previous wording was ambiguous because the paragraph immediately following the warning describes Sampling Priorities, not custom sample rates. Co-Authored-By: Claude --- docs/organization/dynamic-sampling/index.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/organization/dynamic-sampling/index.mdx b/docs/organization/dynamic-sampling/index.mdx index eae35a9cd69ef..6146e549b1c26 100644 --- a/docs/organization/dynamic-sampling/index.mdx +++ b/docs/organization/dynamic-sampling/index.mdx @@ -31,7 +31,7 @@ Dynamic sampling only applies to spans and transactions, not errors. -The configuration of custom sample rates described below is only available on plans that enrolled before June 2025. If your organization enrolled after this date, Dynamic Sampling with Sampling Priorities is applied automatically and no manual configuration is required. +The [Configuration of Custom Sample Rates](#configuration-of-custom-sample-rates) section on this page is only available on plans that enrolled before June 2025. If your organization enrolled after this date, Dynamic Sampling with Sampling Priorities is applied automatically and no manual configuration is required. Dynamic Sampling with Sampling Priorities is available on selected Team, Business, and Enterprise plans. By analyzing incoming traffic patterns, Dynamic Sampling is able to automatically tailor its sample rate to both the actual traffic volume and the content of accepted transactions. For more details, check out the [Dynamic Sampling Priorities](#dynamic-sampling-priorities) section.