is teh OnGeneratedResponse topic not really working in Prod env?

[ziptechBowwi]

Is it an issue related to Adaptive Cards?

No

Is this an accessibility issue?

No

What version of Web Chat are you using?

Latest production

Which distribution are you using Web Chat from?

Bundle (webchat.js)

Which hosting environment does this issue primarily affect?

Web apps

Which browsers and platforms do the issue happened?

No response

Which area does this issue affect?

Development experience

Which theme pack does this issue affect?

I did not test it on other theme packs

What is the public URL for the website?

No response

Please describe the bug

OnGeneratedResponse topic is working flawlessly in dev env sandbox, when I try to push and deploy to a prod env, the bot hesitates and then do a conversational boosting topic. I also checked the feature settings of the both envs they are the same, all the preview features are ticked. any ideas? thanks

Do you see any errors in console log?

How to reproduce the issue?

1. Navigate to ...
2. Click on ...
3. Type "..." in the send box

What do you expect?

I expect the that OnGeneratedResponse topic will work on Prod

What actually happened?

OnGeneratedResponse topic is working flawlessly in dev env sandbox, when I try to push and deploy to a prod env, the bot hesitates and then do a conversational boosting topic. I also checked the feature settings of the both envs they are the same, all the preview features are ticked. any ideas? thanks

Do you have any screenshots or recordings to repro the issue?

none.

Adaptive Card JSON

Additional context

No response