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Account credits display a negative value without explanation in My Account modal #1006

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@AnthoniusHendriyanto

Feedback title:

Current credits display a negative value without explanation


Feedback details:

When opening the My Account modal (or Wallet > My credits), the Current credits field displays a negative value (-39) without any indication of why the balance is negative or what it represents.

This may confuse users because:

  • It is unclear whether this is a remaining balance, an outstanding debt, or a display issue.
  • There is no tooltip, warning message, or additional context explaining the negative credits.
  • The UI allows users to Recharge and view the Credit bill, but the current state is not explained.

Expected result:

  • The Current credits value should accurately represent the user's available balance.
  • Based on the wallet experience, users would expect credits not to become negative.
  • If the platform uses a prepaid credit model, users should not be able to consume credits beyond 0, and the balance should not become negative.
  • If negative balances are intentional, the UI should clearly communicate what they mean and what action the user should take (e.g., recharge or settle the outstanding balance).

Current UID: 82f45927-5bf1-4888-a175-84af4e1d25cb


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